Google Business
Google Business Setup — Healthcare Clinic
Tigard, OR
0
reviews generated in 90 days
The problem
Weak map presence for local patient searches
Project story
The clinic needed stronger map visibility and clearer service presentation for local patient discovery. We completed full profile optimization across categories, services, business details, and imagery.
We also implemented a publishing cadence for updates and guided review-response workflows. The improved profile made it easier for users to call, navigate, and request appointments directly.
As local visibility improved, the clinic saw a steady increase in profile actions and patient inquiries.
Challenge
Incomplete categories and sparse imagery made it hard for nearby patients to choose the clinic over alternatives.
Solution
Posting and review workflows were inconsistent, limiting engagement signals Google uses for visibility.
The work
How we executed
A focused sequence from discovery through launch—each step chosen to compound results.
Tools used
Profile completeness
Optimized services, descriptions, imagery, and attributes aligned to patient intent.
Publishing cadence
Established updates on hours, offerings, and posts to keep the profile fresh.
Reputation coaching
Structured review prompts and timely responses to build credible social proof.
Conversion paths
Smoothed call, directions, and booking taps from search and maps.
The results
Before → after
Profile actions
Before
Low
After
+96%
Direction requests
Before
Flat
After
+71%
Avg. star rating
Before
3.8
After
4.7
0%
Google profile actions increased in 30 days
0%
Direction requests grew by
0%
Appointment inquiry calls increased by
Ready to get results like this?
Tell us what you’re building—we’ll map the fastest path to measurable growth.